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SUBSIDIZED SHIPPING OPTIONS: 

PetMax currently subsidizes the cost of shipping by automatically providing the following discounts:

Canada Post Regular

Savings Up To 32% Off Published Rates

  • Local: 2-3 Business Day
  • Regional:  3-5 Business Days
  • National: 4-10 Business Days
  • Tracking Number
  • No Parcel Insurance Included

Canada Post Expedited

Savings Up To 36% Off Published Rates

  • Local: 1 Business Day
  • Regional: Up To 3 Business Days
  • National: Up To 7 Business Days
  • Tracking Number
  • $100 Insurance Included

Canada Post XPresspost

Savings Up To 38% Off Published Rates

  • Local: Next Day
  • Regional: Next Day
  • National: 2 Days
  • Tracking Number
  • $100 Insurance Included

CANADA POST PRIORITY

Savings Up To 32% Off Published Rates

  • Local: Next Day
  • Regional: Next Day
  • National: Next Day
  • Tracking Number
  • $100 Insurance Included

We realize shipping can be expensive. Especially for heavy and bulk items. Therefore, we do our best to provide the most cost efficient shipping possible by working hand-in-hand with Canada Post to reduce shipping costs as much as possible. Discounts are applied to all orders and are automatically applied during checkout. The actual discount percentage varies based on delivery location and weight of shipment.

We've Got You Covered

FROM DELIVERY

TO PRODUCT SATISFACTION

  • All of our shipments with the exception of Canada Post Regular Parcel Service include complimentary parcel insurance up to $100 which covers you for any parcel that is lost or arrives damaged.
  • Our amazing customer service team is here to help every step of the way.
  • Email support for all of your questions! Contact sales@petmax.ca with any questions or comments and someone will get back to you as quickly as possible.

Shipping FAQs

PetMax will make every effort to ship your package as soon as possible, and in most cases it will be shipped the same day.

How long does Canada Post take to deliver my order?
Does PetMax help offset the cost of shipping with subsidized shipping costs?
How are shipping costs calculated?
When are the shipping costs calculated?
How long does it take for PetMax to ship out my order?
How will I know when my order has been shipped?
Will I be able to track my order?
Does PetMax Ship Across Canada?
Does PetMax Ship To The United States?

"...I have to say, I am more than impressed with this website and company! [My cat] cans have always been shipped the same day that I order them and arrive the next day. Seriously impressive! I would order from [PetMax] without hesitations, trust me on that. This company is awesome, thank you for the great service!"


E. Wright - PetMax.ca Customer

25+

YEARS IN BUSINESS

13

SHIPS TO ALL
PROVINCES & TERRITORIES

5,500+

PRODUCTS

25,000+

HAPPY CUSTOMERS