Our Story

Welcome to our family owned small business! We are excited to have you here to learn more about our story.

PetMax Warehouse Outlet was opened in October 1993 in Hamilton, Ontario. PetMax is one of the largest independent pet food stores in Ontario and has grown to have two locations in Hamilton and Burlington, Ontario.

PetMax is family owned and operated and proudly 100% Canadian. The two owners, Chuck, and his son Bryan, live in Burlington and Hamilton respectively and are proud to give back to a community that has given them so much.

As a family owned business, we take pride in the personal touch we are able to offer our customers. We understand the importance of building strong relationships with our community and strive to be a reliable and trusted resource for all of your pet food and supply needs.

Both our retail and online store offer a large selection of national brand name products, both pet food and supplies. At PetMax Hamilton, we offer full service pet grooming for both dogs and cats. We do not sell pets.

In addition to our two physical locations, we are also proud to have a rapidly expanding online business that ships to all locations across Canada. Whether you are in a province, territory, rural or remote area, or have a P.O. box, we are able to get our high-quality products to you.

We are constantly expanding our online offerings and are committed to making it easy and convenient for our customers to shop with us, no matter where they are located in Canada. Our team works hard to ensure that all orders are processed and shipped out in a timely manner (often same day/1-business day), so you can receive your products as soon as possible.

We are grateful for the opportunity to serve customers across Canada. Thank you for choosing us as your go-to pet food and supply provider!