Help Desk
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible.
Shipping Information
At PetMax.ca, we pride ourselves on providing fast, reliable, and safe shipping for all your pet needs.
Orders typically ship same business day when placed before 12pm, or next business day when placed after noon. Delivery times vary depending on your location.
Learn more about our Shipping Policy
Customer Support
Need help or have questions about products, orders, or anything else? Our dedicated Customer Support team is here for you.
Email:
support@petmax.ca
FAQ's
Looking for quick answers to common questions? You’re not alone! Learn more about shipping, returns, order statuses, and more.
Visit our FAQ page
Contact Us
We love hearing from you! If you need additional help or want to send us a message,
visit our Contact Page.
We do our best to respond within 24 hours on weekdays.